Terms & Conditions

Last updated: (1st Feb 2019)

Welcome to the Zeh Creations website! Your use of www.zehcreations.com constitutes your agreement to follow the Terms and Conditions that apply to your access and use of the site as well to the sale of Zeh products.

Please take a few minutes to review these Terms and Conditions.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. DESIGNS, COLORS AND PHOTOS:

We provide a range of payment methods including VISA, MasterCard and COD. When your order is placed, it is your responsibility to provide us with full payment through given payment options. The total price for items ordered, including delivery/packing charges will be displayed on the website. We reserve the right to change the products and its prices. Items purchased from Zeh Creations are intended for your personal use only and not for re-sale.

2. DESIGNS, COLORS AND PHOTOS:

All of our products will vary slightly in size, color and pattern from those visible on our online store. Marble is a natural material and each piece is unique. Our products are handmade by artisans, and the nature of handmade goods is that every piece is original. We do not issue exchanges due to any of these variations. All items are sized as accurately as possible. There may be variations in colors due to image reproduction, original photography or variation in the resolution setting of your computer & mobile screen brightness. Products and pictures should be used as a product presentation only.

3. PRODUCT CANCELLATION:

We want you to be satisfied with your purchase, hence we provide you with accurate information and pictures of the product. Please note that all orders will be processed once you complete the checkout process. You must notify us within twelve hours of confirmation if you choose to cancel your order. Your cancellation request will not be entertained thereafter.

4. DAMAGED / INCORRECT GOODS:

We encourage you to check your product at the time you receive it. In case the product is incorrect, missing or damaged, you must notify us and the courier representative immediately. Once an order has been delivered in good condition and accepted by you, no returns or exchanges will be permitted thereafter. We take no responsibility for any breakages during the transit, however we may send you a replacement at our discretion.

3. BULK ORDERS:

If you wish to purchase in bulk from us, please connect with us at info@zehcreations.com and we will revert for further correspondence.

4. CHANGE IN TERMS AND CONDITIONS:

5. Contact Us